Terms of Service
Based on these general terms and conditions (GTC) comes between the customer and
Represented by Dr. Siamak Rafi
Address: Manderscheidtstr. 23 45141 Essen
Tel: +49 (0) 201 86979098
e-mail address: firstname.lastname@example.org
Commercial register: Essen district court
Commercial register number: HRB 25792
VAT identification number: DE300911430
, hereinafter referred to as the provider, the contract is concluded.
Object of the contract
This contract regulates the sale of new goods and services from the area / areas of telecommunications via the provider’s online shop. For the details of the respective offer, reference is made to the product description on the offer page.
Conclusion of contract
The contract is concluded in electronic business transactions via the shop system or other means of remote communication such as telephone and email. The offers shown represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for the conclusion of a contract in the shop system comprises the following steps:
- Selection of the offer in the desired specification (size, color, number)
- Place the offer in the shopping cart
- Pressing the ‘order’ button
- Enter the billing and delivery address
- Selection of the payment method
- Review and processing of the order and all entries
- Press the button ‘order with costs’
- Confirmation email that the order has been received.
- In addition to the shop system, orders can also be placed via remote communication means (telephone / email), which means that the order process for concluding the contract includes the following steps:
- Call the order hotline / send the order email
- Confirmation email that the order has been received. The contract is concluded when the order confirmation is sent.
The contract is concluded for an indefinite period.
Retention of title
The delivered goods remain the property of the provider until full payment has been made.
The provider reserves the right to provide an equivalent service in terms of quality and price. The service shown in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service in the event of unavailability.
Prices, shipping costs, return shipping costs
All prices are final prices and include VAT. In addition to the final prices, depending on the shipping method, there are additional costs that are displayed before the order is sent. If there is a right of withdrawal and if this is used, the customer bears the costs of the return.
Terms of payment
The customer only has the following options for payment: advance transfer, payment service provider (PayPal), cash on collection. No other payment methods are offered and will be rejected.
After receipt of the invoice, which contains all the details for the transfer and is sent by email, the invoice amount must be transferred to the account specified there in advance. If a fiduciary service / payment service provider is used, this enables the provider and the customer to process the payment among themselves. The fiduciary service / payment service provider forwards the customer’s payment to the provider. Further information can be found on the website of the respective fiduciary service / payment service provider. The invoice amount can also be paid in cash at the usual office hours after deducting the shipping costs that have been recognized. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 14 days of receipt of the invoice. Payment is due without deduction from the invoice date. After the payment deadline, which is therefore determined by calendar, the customer is in default even without a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded.
The goods will be shipped immediately after receipt of payment. The dispatch takes place after 2 days at the latest. The entrepreneur undertakes to deliver on the 14th day after receipt of the order. The standard delivery time is 14 days unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, even though a corresponding cover transaction was made in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and services received,
If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider is acknowledged that he can choose between repair or new delivery if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or willful breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.
The contract is saved by the provider. The customer has no possibility to directly access the stored contract text. The customer can correct errors in the input during the ordering process. He can do this as follows: by phone and e-mail.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the service is provided / the goods are received.
In the case of a sales contract: on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
In the case of a contract for the delivery of goods in several partial consignments or pieces: on which you or a third party named by you, who is not the carrier, has taken possession of the last partial consignment or the last piece.
In the case of a contract for the regular delivery of goods over a specified period: on which you or a third party named by you, who is not the carrier, took possession of the first goods.
When several alternatives meet, the last point in time is decisive.
In order to exercise your right of cancellation, you have to give us (2Slink GmbH, Dr. Siamak Rafi, Manderscheidtstr. 23, 45141 Essen +49 (0) 201 86979098 email@example.com) with a clear statement (e.g. a letter sent by post, fax , or email) of your decision to cancel this contract. You can use the attached sample withdrawal form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheap standard delivery we offer) have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof,
You have the goods immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract to 2Slink GmbH, Dr. Siamak Rafi, Manderscheidtstr. 23, 45141 Essen +49 (0) 201 86979098 firstname.lastname@example.org to return or hand us over. The deadline is met if you send off the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.
End of revocation
You can reach our customer service at the following times at: 2Slink GmbH, Dr. Siamak Rafi, Manderscheidtstr. 23, 45141 Essen +49 (0) 201 86979098 email@example.com Opening times:
Monday to Friday from 9 a.m. to 6 p.m.
Disclaimer of liability
Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the agent’s representative and vicarious agent if the customer raises claims for damages against these. Claims for damages by the customer due to injury to life, limb, health or essential contractual obligations are excluded, which must be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or willful breach of duty by the provider or his legal representative or vicarious agent.
Assignment and pledge ban
Claims or rights of the customer against the provider may not be assigned or pledged without the provider’s consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.
Language, jurisdiction and applicable law
The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. Only the law of the Federal Republic of Germany applies. For consumers, this only applies to the extent that this does not restrict the statutory provisions of the state in which the customer is domiciled or habitually resident. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the location of the provider.